Customer Support

Email

You can email us at: ecocare@ecoliving.com.sg

Open Ticket

Alternatively, you can open a ticket here. Or inside your customer portal via here.

FAQ

Can the EcoX really kill Covid-19 virus?

Eco X™ have been scientifically proven to reduce airborne SARS-CoV-2 novel coronavirus in the air.

  • Eco X™ Technology was tested on live SARS-CoV-2 virus, not proxy or surrogate strains.
  • Proven reduction rate of over 99.9% of airborne SARS-COV-2 within 3 minutes
  • Tests completed in partnership with a Biosafety Level 4 and Biosafety Level 3 combination lab team

How long does the Ecoliving Air 360 Program last?

Ecoliving Air 360 Program is a 24 month month subscription. There is NO contract and you can cancel anytime. However, if you complete the 24 month subscription, we will replace your current EcoX with a new unit. 

Also within the subscription period, if there is any problem with the EcoX, we will do a 1-to-1 exchange.

I have questions about the Ecoliving Air 360 Program.

You can contact us at 6532 0880 during office hour. Or contact us form here: ecoliving.sg/contact/

Lastly you can email us: ecocare@ecoliving.com.sg

How long have your company been around?

Ecoliving System Pte Ltd have been arpund since 2006 in Singapore.
(UEN:200606200G)

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